Effective as of: May 20th, 2026
This Privacy Policy explains the information practices of Comparebestmeds.com ("we," "us," "our," or the "Site") and outlines how your personally identifiable information and other information about you (collectively, "user information") will be collected, used, and shared in connection with your access to and use of the Site and any content, features, services, or other offerings that we or a third party may provide in connection with the Site, including any email communications we may send in connection with your use of the Site.
This Privacy Policy also describes your choices and rights regarding the use, access to, and correction or deletion of your user information. By using the Site, you acknowledge that you understand that we will use your user information in accordance with this Privacy Policy. Where required by law, you will also be asked to provide affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies.
Comparebestmeds.com is intended exclusively for users located in the United States. Our services, comparisons, and related offerings are designed for and made available only to U.S. residents, and we do not knowingly target or provide services outside of the United States.
If you have any questions about this Privacy Policy or how we use your user information, please contact us using the contact details provided below.
Table of Contents
What this Privacy Policy Covers Information Collected Use of Your Information Sharing of Your Information De-Identified and Aggregated Information Cookies and Other Tracking Tools Health-Related Browsing Information Control of Your Information Data Retention Security Privacy of Children Do Not Track Your State Privacy Rights How to Contact Us Accessibility Changes to this Privacy Policy1. Summary
To support your experience on the Site, and to provide services to you that you request, we may collect, use, and share your user information as described in this Privacy Policy. For example, we use aggregated information to develop content targeted to user interests and to generally improve the Site's user experience, or to tailor content and ads, track your preferences, analyze traffic, and provide similar services and content. If you have any requests, comments, or questions about this Privacy Policy or your user information, please contact us in the manner provided below.
As a general reminder, please think carefully before you decide to put anything on the internet. If you voluntarily disclose user information in any public area of the Site (for example, a comments section), that information could be seen and used by others and may result in unsolicited messages. We are not responsible for user information you choose to submit in public forums.
Our Site is intended exclusively for users in the United States, and our practices align with U.S. healthcare privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA). While we do not provide healthcare services or collect personal health data directly, we work exclusively with licensed third-party telehealth providers. These providers are independently responsible for HIPAA compliance and all related data protection standards.
2. What this Privacy Policy Covers.
This Privacy Policy covers the Site only and applies only to information you provide to us or that we directly collect from you. While you may encounter links on the Site to other websites, including those of our affiliate partners, advertisers, and telehealth providers, please note that those websites are not covered by this Privacy Policy. If you click on a provider's link through the Site and provide information through that link, you are providing your user information directly to that provider.
This Privacy Policy does not apply to your access of third-party services in connection with your use of the Site (for example, using social media sharing features to link to the Site). To learn more about such third-party practices, we encourage you to review their privacy statements.
3. Information Collected.
When you use the Site, your user information may be collected, used, and shared in a variety of ways. The type of user information collected may vary based on how it was gathered.
(a) Voluntary Submission. We may collect user information, including personally identifiable information ("PII"), that is voluntarily provided by you or with your permission. For example, we may ask for your email address, name, or other information when you submit a request through the Site, sign up for a newsletter, or complete a questionnaire or comparison tool. You have the option not to provide PII to us. If you choose not to do so, you can still visit most pages of the Site, but you may be unable to access certain features.
(b) Information Collected Automatically. When you visit the Site, we may collect certain user information automatically from your device, including your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), and other technical information. We may also collect information about how your device has interacted with our Site, including the pages accessed and links clicked (collectively, "Usage Data"). Some of this information may be collected using cookies and similar tracking technology, as explained further below.
(c) Information from Third Parties. From time to time, we may collect information about you from third-party sources (including data append services or social media platforms if you have chosen to connect your social media with our Site). We will only use such information where the third party has your consent to provide it to us or is otherwise legally permitted to do so.
(d) Providing a Third Party's Information. If you wish to provide user information to us about a third party (for example, in connection with a referral), please only do so if you have the permission of that individual.
4. Use of Your Information.
Our primary goal in collecting, using, and sharing user information is to provide our services to you, support the Site, and improve its features, performance, and user experience. Your user information may be used for the following purposes, as well as for any other specific purpose we communicate to you at the time of collection:
(a) To operate the Site, deliver information to you about our services and the products and services of third-party providers featured on the Site, and to improve and tailor our services.
(b) To inform you of changes to the Site or this Privacy Policy, to respond to inquiries, to solicit feedback, or for other administrative purposes.
(c) For advertising purposes, including promoting our Site and the products and services of the telehealth providers we feature. To develop and provide content and advertising targeted to your interests, we use analytics to determine which areas of our Site you prefer based on the frequency of your visits and your engagement. We may make reasonable assumptions based on your browser data or presented IP address to target relevant content and advertising on our Site and elsewhere.
(d) To provide you with interactive communications such as email notifications related to health topics you have shown interest in, provided that you have expressly opted in to receive such communications or where we are otherwise permitted by law.
(e) To resolve disputes, troubleshoot problems, and enforce our agreements with you; to prevent fraud, criminal activity, or misuse of our services; to ensure the security of our information technology systems; and to comply with legal obligations and protect our rights, privacy, safety, or property.
5. Sharing of Your Information.
We may share user information with third parties in the following circumstances:
(a) For the Purposes Specified When You Provide the Information. Certain features of the Site may allow you to submit information for purposes specified at the point of collection. For example, we may offer forms through which you request more information about a category of health services, and we may provide that contact information to third-party providers who offer such services. We will require that such parties offer you the option to opt out of further correspondence and that they do not resell your PII. However, please be aware that once we have shared your information with third parties in accordance with this Privacy Policy, we cannot control their subsequent use of your information.
(b) Business Purposes / Service Providers. We use third-party service providers for a number of business purposes, including website hosting, email services, data analytics, and advertising. We partner with third-party advertising networks to display advertising on the Site or manage advertising on other sites; those partners may use cookies and web beacons to collect information about your activities on the Site and other websites to provide targeted advertising based on your interests. We will only provide these companies the user information they need to deliver their service, and they are subject to agreements requiring them to maintain confidentiality and prohibiting use of the information for any other purpose.
(c) Social Media Interactions. The Site may include social media features and widgets. Your interactions with these features are governed by the privacy policy of the company providing them.
(d) As Required by Law. We may disclose your user information to law enforcement bodies, regulatory agencies, courts, or other third parties where we believe disclosure is necessary: (i) as a matter of applicable law or regulation; (ii) to protect your safety or the safety of others; (iii) to investigate fraud or comply with legal process; or (iv) to protect and defend our rights or property.
(e) Business Transfers. In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your user information may be transferred to a successor entity. We will notify you of any such change in ownership or control.
(f) With Your Consent. We may disclose your user information to any other person with your consent, whether obtained at the time of collection or afterward.
6. De-Identified and Aggregated Information.
We may create aggregated, anonymized, or de-identified information derived from your user information, including PII ("De-Identified Data"). De-Identified Data is no longer reasonably capable of identifying you or your household. We may use De-Identified Data for any lawful purpose, including for marketing, demonstrating the capabilities of our services, and developing our services.
7. Cookies and Other Tracking Tools.
(a) Cookies. A cookie is a small data file written to your device by your web browser. Cookies may contain or automatically collect user information such as an identification code or IP address, which we may use to track the pages you visit on our Site. The data read from cookies may be linked to your user information so that we may better understand how you use our Site or serve you with personalized content and advertising.
We and our partners use cookies and similar technologies on the Site for purposes including personalizing and optimizing your browsing experience, enabling social media features, safeguarding against spam and malware, analyzing trends and user behavior, administering the Site, gathering demographic information, tracking advertising analytics, remembering your preferences, and educating ourselves about how we can improve the Site.
We use the following categories of cookies:
Essential Cookies. These cookies are necessary for the secure use and navigation of the Site. Without them, we may not be able to provide core Site functions.
Functional Cookies. These cookies collect and process information about your preferences in order to optimize your browsing experience. They include social media cookies and analytics cookies that help us understand our users and improve the Site.
Advertising Cookies. We and our advertising partners may use cookies to personalize the content and advertisements you see. These cookies provide targeted advertisements that may be more relevant to your interests.
You may have the option to opt into or disable certain types of cookies through your Cookie Preferences settings. Please be aware that disabling certain cookies may limit your ability to use or benefit from certain features of the Site. Most web browsers automatically accept cookies but generally allow users to modify their browser settings to display a warning before accepting a cookie, accept cookies only from certain websites, or refuse all cookies.
(b) Web Beacons. We may use web beacons (invisible images often referred to as pixel tags or clear GIFs) on our Site to recognize users, assess traffic patterns, identify preferred content, and measure site engagement. We may also include web beacons in email communications to measure open rates and link clicks. We and our partners (including advertisers and affiliate link providers) may also use web beacons to collect data provided by your browser while you are on our Site and elsewhere. This data is collected in the aggregate but may be associated with other user information you have voluntarily submitted.
(c) Log Files. The Site's web and ad servers log information about your IP address, browser type, and the pages you request. These log files are stored securely and used for internal analysis of traffic patterns.
8. Health-Related Browsing Information.
Comparebestmeds.com is a health-focused comparison site. Your browsing activity on our Site (for example, pages visited, links clicked, and search queries entered) may reflect your interest in specific health topics, conditions, or treatments. While we do not directly collect personal health information such as diagnoses, medical records, or treatment history, we recognize that health-related browsing behavior may be considered sensitive under certain state privacy laws.
We treat browsing data collected on our Site with heightened care. We do not use health-related browsing inferences to discriminate against users or deny access to the Site. If you would like to opt out of targeted advertising based on your browsing behavior, please see the "Cookies and Other Tracking Tools" and "Your State Privacy Rights" sections of this Privacy Policy.
Any personal health information you provide to a telehealth provider after clicking through from our Site is collected by that provider, not by us. Those providers are independently responsible for compliance with applicable healthcare privacy laws, including HIPAA.
9. Control of Your Information.
(a) You have a variety of rights regarding the use and control of your user information. Upon request, we will provide you with information about whether we hold any of your user information.
(b) You may elect to stop receiving marketing communications from us by following the "unsubscribe" or "opt-out" instructions at the end of any marketing email you receive from us. To opt out of other forms of marketing, please contact us using the details below.
(c) You may request to delete or modify any user information you have voluntarily submitted to us, subject to the Data Retention section below.
(d) You can modify your cookie preferences by following the procedures outlined in the Cookies section above.
(e) Your Rights with Respect to Healthcare Providers. When you click through from our Site and engage with a licensed telehealth provider, that provider is responsible for protecting your health information in accordance with applicable law, including HIPAA. Your rights under HIPAA and similar laws, as exercised through your provider, include:
The right to access your health information held by your provider.
The right to request corrections to your health records if you believe they are inaccurate or incomplete.
The right to receive a record of disclosures of your protected health information.
The right to request limitations on the use or disclosure of your health information.
The right to request that your provider communicate with you through specific means or at a specific location.
The right to file a complaint if you believe your privacy rights have been violated.
The right to request a printed copy of your provider's privacy policy.
These rights are exercised directly with your provider. We do not hold or control protected health information, and we are not a HIPAA-covered entity.
(f) To make any request under this section regarding information we hold, please email us at the address below. We may ask for additional information to confirm your identity. We will respond to your request within the timeframe required by applicable law.
10. Data Retention.
We will retain your user information for as long as needed to provide you the Site, unless you have revoked your consent or requested deletion. We may retain certain user information for legitimate interests where we have an ongoing business need (for example, for fraud prevention or to comply with applicable tax, legal, or accounting requirements). When we have no ongoing legitimate business need to use your user information, we will either delete or anonymize it or, if that is not possible (for example, because it has been stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible. We may retain De-Identified Data indefinitely.
11. Security.
We have implemented industry-standard procedures to safeguard and help prevent unauthorized access to the user information we collect, to maintain data security, and to use the information we collect appropriately. However, no method of transmission over the internet or electronic storage is completely secure. You acknowledge that: (a) there are limitations to the security and privacy of the internet beyond our control; (b) the security, integrity, and privacy of information exchanged between you and us cannot be guaranteed; and (c) such information may be viewed or tampered with in transit by a third party. We are not responsible for the circumvention by third parties of any privacy settings or security measures on the Site. Your user information is stored on servers located in the United States.
12. Privacy of Children.
The Site is intended for individuals who are at least 18 years of age. We do not knowingly collect, and do not wish to collect, any user information from anyone under the age of 18. If you are under 18, please do not use the Site or submit any user information to us. If we learn that we have collected user information from an individual under 18, we will delete that information promptly. If you believe a minor has provided us with user information, please contact us at the address below.
13. Do Not Track.
Our Site does not currently take action in response to Do Not Track browser signals. Do Not Track is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites. For details, including how to enable Do Not Track, visit www.donottrack.us.
14. Your State Privacy Rights.
Residents of certain U.S. states have additional rights under state consumer privacy laws. This section describes those rights and how to exercise them.
(a) California Residents.
If you are a California resident, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (Cal. Civ. Code §§ 1798.100–1798.199.100), provides you with the following rights:
Right to Know. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting or selling the information, and the categories of third parties with whom we share the information.
Right to Delete. You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing. You have the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined under the CCPA. We may share personal information with advertising partners through cookies and similar technologies in a manner that may constitute "sharing" under the CCPA. You may exercise this right through our Cookie Preferences settings or by submitting a request as described below.
Right to Limit Use of Sensitive Personal Information. To the extent we collect sensitive personal information as defined by the CCPA, you have the right to limit our use and disclosure of such information to purposes necessary to provide the services you request.
Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.
Categories of Personal Information Collected. In the preceding twelve (12) months, we may have collected the following categories of personal information: identifiers (e.g., name, email address, IP address); internet or other electronic network activity information (e.g., browsing history, search history, interactions with the Site); geolocation data (approximate location derived from IP address); and inferences drawn from the above (e.g., preferences, interests, or health topic browsing patterns).
How to Submit a Request. To exercise your rights under the CCPA, please submit a request at this portal. We will verify your identity before fulfilling your request. You may also designate an authorized agent to submit a request on your behalf, provided that you supply written authorization and we can verify your identity.
(b) Residents of Virginia, Colorado, Connecticut, Oregon, Texas, Montana, Utah, Iowa, Delaware, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and Other States with Applicable Privacy Laws.
If you reside in a state that has enacted a comprehensive consumer privacy law, you may have some or all of the following rights, depending on your state of residence:
Right to Access. The right to confirm whether we are processing your personal data and to access that data.
Right to Delete. The right to request deletion of personal data you have provided to us.
Right to Correct. The right to correct inaccuracies in your personal data.
Right to Data Portability. The right to obtain a copy of your personal data in a portable and readily usable format.
Right to Opt Out of Targeted Advertising. The right to opt out of the processing of your personal data for purposes of targeted advertising.
Right to Opt Out of Sale. The right to opt out of the sale of your personal data, where applicable. Whether our data practices constitute a "sale" varies by state definition.
Right to Opt Out of Profiling. In certain states, the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Right to Appeal. If we decline your request, many state laws provide you with the right to appeal that decision. We will provide you with instructions for submitting an appeal if we deny your request.
Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.
Universal Opt-Out Mechanisms. Where required by applicable state law (including Colorado, Connecticut, Oregon, Montana, Delaware, Minnesota, Maryland, Nebraska, New Hampshire, New Jersey, and Texas), we will honor Global Privacy Control (GPC) signals or other recognized universal opt-out mechanisms as valid requests to opt out of the sale of personal data or targeted advertising.
How to Submit a Request. To exercise any of these rights, please submit a request to this portal. We may ask you to verify your identity before processing your request. We will respond within the timeframe required by your state's applicable law.
15. How to Contact Us.
If you have any questions about this Privacy Policy, please use the contact information below.
Email: legal@comparebestmeds.com
Mailing Address:
2695 N Military Trl Ste 22 PMB 1066
West Palm Beach, FL 33409 United States
16. Accessibility.
If you have a disability and require assistance accessing this Privacy Policy in an alternative format, please contact us using the information above. You may access a printable copy of this Privacy Policy by printing this page.
17. Changes to this Privacy Policy.
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update this Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If we make material changes, we will notify you by email or by posting a notice on the Site prior to the change becoming effective, if and as required by law. We encourage you to periodically review this page for the latest information on our privacy practices.